See What Our Customers Are Saying
Thank you very much for the close support .. from the letter of approval to the mortgage closing. Could not do it without you!
We were able to meet timeline for the closing date. Service was professional. Entire team was super responsive and very kind (including after usual working hours).
Steve and Josh were very reachable and answered all our questions. In addition, Steve talked with the Sellers and their agent and helped us secure the house!
Highly recommend
It has been a great experience.
Thanks for the process
Excellent customer service
The seamless and professional processing of the loan firm start to finish. If I needed an answer or help on something , I could just pick up the phone and it was done. Second to none outfit !
Steve, Josh and Petra were very helpful. They were taking the time to thoroughly answer all of my questions, very quickly and to the point, which made the entire process smooth and stress-free.
Working with Steve Grossman,Josh Grossman and Petra Carr was a a total pleasure. They explained everything throughly and made it easy to understand. Every question I had was answered.They were always in touch to where you were with your loan process. I felt very comfortable with them. Their knowledge and interest in my loan process made it easy to work with NJ Lenders. I must say something about their lawyer Robert Silber. From the first phone call from Deb Jacobson I knew this was going to be easy. They walked me through every step of the way. I would definitely recommend NJ Lender to my friends. Thank You again. Patricia DiCostanzo.
Overall experience was great. Team was always available and answered all questions and helped guide me through the process.
Great communication, everything was smooth and easy. Thank you for the patient and help
Steven's availability and responsiveness is second to none
Absolutely fantastic service! Steve, Josh, Petra, the entire team I interacted with is hyper customer-focused within a confusing real estate market. They are a breath of fresh air to work with! This is my second experience partnering with NJLenders to secure a mortgage suitable for my needs, and I am completely satisfied.
Fast respond, good communication and status update, overall knowledge and proffessionalism , good service. However, Not sure what is my advantage as a 5 times returning customer. The rate was not attractive at all compare to market and the whole process seems like I am a new customer. Also, The insurance part did not go smooth. It should be common practice to first ask for the master insurance in case of condominium and then determine what is the insurance requirements from the customer. The master insurance was not being obtained or asked for until the last minute which put the closing at risk and cause me to pay way over and more than is actually needed on insurance.